As per the Taking Attendance article, once a timesheet is approved, you can no longer modify it. That said, there is a procedure that you can follow if a user’s attendance was incorrectly marked.
Step-by-step Guide
To modify a user’s attendance after a timesheet has been approved:
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Navigate to the relevant face-to-face activity.
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Click “Attendees” next to the appropriate session.
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Select “Add/remove attendees.”
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On the attendee management page:
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Enable the “Suppress email notification” toggle at the bottom of the page to prevent emails from being sent.
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Remove the user from the session.
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Still on the same page:
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Ensure the “Suppress email notification” toggle remains enabled.
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Add the user back to the session.
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Return to the timesheet.
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You can now re-enter the user’s attendance and re-approve the timesheet.
Important Notes
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If a user’s status changes from “No show” or “Partially attended” to a state where a learning record should be issued, the system will generate the learning record as expected (provided one was not previously issued).
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If a user’s status changes from “Fully attended” (or in some cases “Partially attended,” depending on the course completion settings) to “No show,” you will need to void the learning record that was issued when the timesheet was originally approved.
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Please refer to Voiding Learning Records for detailed instructions.
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Depending on the configuration, you may need to void learning records for both the face-to-face activity and the associated course.
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