Users that are managed using your internal systems such as Active Directory (e.g., Microsoft Entra ID) or HRIS platforms (e.g., UKG) or automatically suspended in Workplace for Epic. However, users who are added manually must be suspended manually. Otherwise, they will continue to have access to the learning environment.
Step-by-Step Guide
To edit users:
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Go to Site Administration > Users > Accounts > Browse list of users
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Click on the options icon (three vertical dots) at the far right of the user in question and select “Suspend user account”
Important Notes
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You can reactivate the user by following the same steps as above and selecting the “Activate user account” option