As an administrator, you are able to modify the theme without any involvement from Dual Code. This includes changing your logo, modifying the colour palette, customizing the navigational menu, changing the layout of the front page and adding a slideshow and/or boxes that can be used for informational purposes.
Step-by-step Guide
To change the theme:
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Go to Site Administration > Appearance > Custom theme settings > HCE Theme > Settings
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Click on the tab for the specific area that you want to modify
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Modify the setting(s) in question
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Save the page
Important Notes
Proceed with caution. While the theme offers extensive flexibility, we recommend minimizing changes to site navigation. Dual Code has conducted usability studies across diverse healthcare organizations and designed a default navigation and menu structure that serves the needs of frontline staff, managers, and administrators. We also publish role-based user guides (administrators, supervisors, learners, etc.) aligned to this default layout.
If you alter navigation—especially by removing items from the top menu—you may introduce the following issues:
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Documentation misalignment: Users may struggle to follow our user guides or certification training if menu items no longer match.
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AI guidance mismatch: AI-driven virtual agents may suggest actions that don’t apply to your customized layout, as they aren’t aware of site-specific menu changes.
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Feature discoverability: New features (e.g., reports) may not be obvious to managers and team leads unless you add them to your custom navigation.
Example: A new supervisor report is automatically placed under “My Team” when using the default menu. If you customize the top menu, it becomes your responsibility to add such items—software updates will not automatically modify menus or layouts once they’ve been customized.