This knowledge base shares best practices and troubleshooting tips for My Dual Code & OCI. Browse the articles below for answers to your frequently asked questions.
-
Resetting My Password -
Unlocking My Account -
Technical Requirements -
Downloading a Certificate of Completion -
Unsubscribing from Emails -
Viewing a Copy of your Learning Record -
Viewing my Purchase History -
Downloading Receipts -
Purchasing a Course -
Downloading a Link or License Key -
Transferring a License -
Signing In for a Session -
Tracking Usage of my Licenses -
Purchasing More than 1,000 Licenses -
Bookmarking Courses -
Editing your Profile -
Continuing a Course -
Selling or Listing your Own Courses -
Enrolling in a Prepaid Course -
Confirming your Account Information -
Paying for Courses -
Linking User Accounts Together -
Renewing a License for a Course -
Uploading Proof of Completion -
Waiting for Payment Confirmation -
Printing Course Material -
Finding the Site -
Managing License Keys -
Downloading SCORM Versions of Courses -
Staying on Top of Your Course Licenses -
Requesting Account Deletion -
Controlling Certification Expiry Dates and Recertification