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Registering Users in Classes

As a Team Leader, it is your responsibility to register users in classes. This can only be done once users are already enrolled in the correct program.

Whenever you add or change a user’s class registration, the system takes care of all the communication automatically. Learners are immediately notified—they receive a calendar invite with the class details when assigned, and a cancellation notice if their registration is changed or removed. No extra emails are required; the notifications are fully automated to ensure learners always know where and when they are expected.

Step-by-Step Guide

  1. Go to My Team > Class Registrations

  2. Locate the user in question

  3. In the Sessions column, click the calendar icon next to the relevant user and activity

  4. Use the Next/Previous buttons to find the session you want to assign

  5. Click Select to confirm the session

Important Notes

  • A learner will only appear in this report if they are already registered in an Epic program.

  • All face-to-face activities in an Epic program are considered mandatory and will be displayed in this report.

  • If a course contains multiple face-to-face activities, the system assumes (and enforces) they must be completed in the order they appear in the course outline.

    • Example: If a course includes one face-to-face session, followed by five SCORM videos, and then another face-to-face session, the learner must first be booked into the first face-to-face session before the second.

  • The sequence is based on the visual order in the course outline/summary, not on activity restrictions.

  • When booking a session, the system displays session details such as location, room, and other configured attributes. However, attributes of type Multiple Selection and User Select may not display correctly.

  • A Coverage Required field is available when booking users. If selected, it indicates the learner needs a replacement to cover their duties while attending the Epic class.

  • This report works in conjunction with the Class Registration Logs report.