Dual Code is committed to continuously improving the HCE and regularly implementing new features with each release. This page shows our release notes, organized by version.
HCE 4.5 is Dual Code’s latest major release, designed to improve compliance tracking and reduce administrative effort through built-in AI and other automation tools. Available to customers as of September 2025, this release will be rolled out to most environments over the coming months as part of our standard upgrade cycle.
To learn more about the differences between HCE 4.1 and this release, you may want to read Moodle release notes from 4.2, 4.3, 4.4 and 4.5 or attend one of our upcoming webinars on Dual Code’s training centre (available from within the footer of your learning environment via a link labelled “HCE Training Centre”.
HCE 4.5.6
One-click Installation of OCI Courses (New Feature)
An administrator or course creator can now install any OCI course with a single click. When viewing the OCI Marketplace, users with the ability to create courses will now see an “Install” button next to each course. Clicking this button will automatically set up a new course, complete with the course title, description, and “OCI Course” activity, in your learning environment. Once installed, you will be able to add the course to your programs and assign it to learners. This effectively eliminates all the steps previously required to install an OCI course on your system.
Learn more here: Adding an OCI Course for System Administrators
October 6, 2025 ♦ v4.5.6.4 ♦ HCE-9863
Deprecation of Self-Registration Without Email Authentication Method (Improvement)
The legacy authentication method “Self-registration without email” is now officially deprecated for security reasons. Although all deployments already required email confirmation, a subset of users were still authenticating via this legacy path; those accounts have been migrated to “Email-based self-registration.” Sign-in continuity is maintained and no action is required from end users or administrators. This change strengthens security and standardizes all new and existing accounts on a single, consistent login method.
October 6, 2025 ♦ v4.5.6.4 ♦ SUP-1905
Raw Logs Are Being Purged After 1,000 days (Improvement)
To improve overall system performance, raw system logs are now automatically purged after 1,000 days. This reduces storage overhead and helps keep log processing and administrative queries responsive, especially in high-volume environments. Learning records and activity data (including SCORM, quizzes, and feedback activities) are unaffected and remain fully available. Only raw system logs are removed; analytics and reports based on learning records continue to function as before.
Learn more here: Logs / Live Logs
October 6, 2025 ♦ v4.5.6.4 ♦ HCE-9722
Terminology Update: "Appraisal" Renamed to "Review" (Improvement)
Based on user feedback, the term Performance Appraisal System has been renamed to Performance Review System (PRS). This change updates all default references from “appraisal” to “review.” If you have previously customized the terminology in your system, your customizations remain unchanged. If you have not made any changes, you will now see the new terminology by default (e.g., Performance Review System or PRS). This update is following the feedback of most hospitals using the PRS.
Learn more here: Performance Review System
October 6, 2025 ♦ v4.5.6.4 ♦ HCE-9898
User Tour Now Managed Centrally by Dual Code (Improvement)
To provide a clearer, more consistent onboarding experience, user tours are now authored, versioned, and maintained exclusively by Dual Code across all sites. Central management eliminates conflicts between a client’s custom tours, reduces administrator workload, and ensures tours remain accurate as the platform evolves. Clients will benefit from tours that are up to date, role-aware, and aligned with current features and best practices - without needing to maintain them themselves. Dual Code will continue to refine tour content based on usage data and release cadence, so new users get the right guidance at the right time while our clients stay focused on higher-value work.
September 30, 2025 ♦ v4.5.6.4 ♦ HCE-9956
Chat and Survey Activities are Replaced (Improvement)
The legacy Chat and Survey activities—already disabled on most systems—are now formally deprecated. For Chat, instructors can use Forum for asynchronous discussions or BigBlueButton for live, synchronous sessions (including video). For Survey, instructors can use the supported Feedback activity.
Learn more here: Adding an Activity
September 30, 2025 ♦ v4.5.6.4 ♦ HCE-9951
Consolidate Epic Supervisor Capabilities into Standard Supervisor Role (Improvement)
The dedicated “Epic Supervisor” role, previously limited to deployments hosting courses from Epic Systems’ EHR, is being deprecated. To preserve equivalent functionality, three Epic-related capabilities (local/epic:view, report/epic_trainingtracks:view, and report/epic_completion:view) will now be included in the standard Supervisor role during upgrade. This update is not expected to impact any sites, including those that host Epic content. However, if a System Administrator has customized the top menu to display links to Epic-specific reports or tools, those reports may now become visible to all Supervisors.
Learn more here: Epic Systems EHR Services
September 19, 2025 ♦ v4.5.6.3 ♦ HCE-9690
AI-Driven Virtual Agent (New Feature)
Our new Virtual Agent, driven by agentic artificial intelligence, helps users get answers faster and cut administrative work by answering common questions, providing best practices, and suggesting next steps. It uses both public documentation and additional internal resources to give accurate help. Users can open it from the Help button at the bottom-right of the screen. If an issue needs human help, the agent sends users to your site’s “Support page”, which a System Administrator can set in System Configuration. By default this is a web form that emails the site’s “Support email”. This tool is only available to System Administrators, System Coordinators, Course Creators, Instructors, and Supervisors. In systems with the Performance Review System (PRS), PRS Administrators also have access.
September 19, 2025 ♦ v4.5.6.3
English and French Themes Merged into “HCE” Theme (Improvement)
The learning environment previously used two separate themes to accommodate differences for English and French users. While flexible, this approach doubled the administrative effort for every theme change, and updates were often missed in one language, causing UI inconsistencies based on a user’s language preference. As part of this improvement, the two themes have been consolidated into a single “HCE Theme.” Administrators can still use mlang tags to localize text where needed. In addition, any theme setting that supports image uploads now allows separate English and French versions—for example, distinct corporate logos per language.
Learn more here: Managing the Theme
September 19, 2025 ♦ v4.5.6.3 ♦ HCE-7640
Moodle 4.5.6 Update (Moodle Update)
As part of our general development cycle, the HCE, which is based on Moodle, the world's most popular open-source LMS, has been upgraded to Moodle 4.5.6. Since this is a major release, you may also want to read Moodle release notes from 4.2, 4.3, 4.4 and 4.5.
Learn more here: Release Notes for Moodle 4.5.6
September 19, 2025 ♦ v4.5.6.3 ♦ HCE-9906