Getting Started for Learners

Welcome to Dual Code's HCE - the learning environment designed specifically for Canadian healthcare workers.

The HCE is used by more than 1,000 healthcare sites and over a million healthcare workers across Canada. It allows you to not only complete compliance training offered by your employer, but also enroll in accredited, CME (continuing medical education) offered by hundreds of Canadian teaching hospitals and healthcare organizations.

Once logged in this secure learning environment, you’ll automatically see a list of courses already assigned to you by your employer. Yet you are still free to browse your employer’s course catalogue or the OCI Marketplace and self-enroll in courses that are of interest to you. The OCI Marketplace, which lists courses offered by other organizations. Many of these courses are accredited by recognized healthcare organizations such as the Royal College of Physicians and Surgeons or the College of Family Physicians, thereby allowing you to earn continuing education credits. Once you complete any course available in the OCI Marketplace, the learning record is forwarded to your employer so that both you and your employer retain a copy.

Your entire learning history is available at the click of a button from your Learning History report. This report allows you to download certificates of completion and transcripts for programs you’ve already completed.

Want to learn more? Make sure you read the rest of the articles in this User Guide or take a self-guided user tour of the application.

Technical Support

If you need help, you should contact your System Administrator, Supervisor or Instructor. Generally speaking, your site will display a link or email address in the header or footer indicating who to contact in the event of issues. Learners (and other users who are not administrators of the system) may not contact Dual Code directly for technical support.