Will the System Send Users an Email When their Account is Created?

Question

When an account is first created, does the user automatically receive an email? 

Answer

The system will automatically email users if and only if the account is a manual account (e.g. not connected to Active Directory) and a password is not specified by the administrator creating the account. Under those circumstances, the system will auto-generate a password and will send the user an email explaining how they can access the learning environment. The email will contain instructions, which will include the URL of the learning environment, the username the person needs to use, and their auto-generated password. 

The above is true whether the account is created by hand (using Site Administration > Users > Accounts > Add a new user) or via a CSV file upload.

The system will not send an email otherwise. That being said, if a user is added to a program and that program is configured to send a notification each time a user is registered, then the program itself will send the user an email. For example, if all new staff are immediately registered in an "Onboarding" program as soon as their account is created and that program is configured to send a registration email, then effectively the users, even if they are connected to your Active Directory server, will receive an email as soon as their account is created.