Registering for a Face-to-face Session
Problem
There are circumstances when learners are enrolled in a course, but can't self-register for a face-to-face session. This can be for various reasons, including:
The face-to-face activity is hidden
The face-to-face activity is restricted
There are no more sessions available
There are no more seats available
Users are not allowed to manage their own sessions
Users are registered in a previous session and the facilitator did not yet enter the attendance
Users are already registered in an upcoming session
Solution
If the face-to-face activity is hidden:
Go to the activity in question
Click on Face-to-face Administration > Edit settings
Under "Common Module Settings", set "Availability" to "Show on course page"
Click on the save button at the bottom of the page
If the face-to-face activity is restricted:
Go to the activity in question
Click on Face-to-face Administration > Edit settings
Under "Restrict Access", modify (or remove) the restrictions such that user can see the activity
Click on the save button at the bottom of the page
If there are no more sessions available:
Follow the instructions available in the Adding Classroom Sessions article to add more sessions
If there are no more seats available:
Go to the session in question
Click on the "Edit session" icon next to a session
Increase the "Maximum capacity" by at least one (or more) seats (under the "Event Details > Show more section)
Click on the "Save changes" button at the bottom of the page
Repeat the steps above for more sessions if appropriate
If users are not allowed to manage their own sessions:
Go to the activity in question
Click on Face-to-face Administration > Edit settings
Select the "Allow users to self-register (no approval required)" for the "Self-registration" setting
Click on the save button at the bottom of the page
If users are registered in a previous session and the facilitator did not yet enter the attendance:
Follow the instructions available in the Taking Attendance article to mark the users attendance. This is important since a user cannot sign up for a future session unless an instructor has marked their attendance in the previous session even if this attendance is a "No show".
If users are already registered in an upcoming session:
Users cannot sign up for multiple upcoming sessions. You may ask the user to cancel their existing session, or you may cancel it yourself.