Can I Turn Someone's Green Checkmark to a Red Flag?

Question

A user has a green checkmark for the course, indicating that they have completed it. We would like to actually revoke this green checkmark and turn it to a red flag (overdue) to force them to do the course again. Is that possible?

Answer

A user has a green checkmark when they have a valid learning record and their due date is not in the near future. To turn that green checkmark into a red flag, you can simply void the learning record by following this procedure.