Skip to main content

Are users notified when they are enrolled in a course?

Question

Are users notified when they are enrolled in a course?

Answer

Whether users receive notifications upon course enrolment depends on the enrolment method used:

Manual Enrolments: If you manually enrol users in a course, they will not receive a notification from the system. Note that while you may enrol instructors in a course (so that they can manage the course and view reports), you should rarely manually enrol learners in a course. If the course is mandatory, you should instead leverage programs. If the course is optional, you should let users self-enrol.

Self Enrolments: If users enrol themselves in a course, the notification they receive depends on the setting of the "Send course welcome message" option in the enrolment plugin.

Program Enrolments: For users enrolled in a course through a program, notifications depend on the "User is registered in the program" notification setting within the program. This setting only applies when a user is initially added to the program, not the course. If you add a course to an existing program, you will be prompted to choose whether to send a notification to learners about the new course. The decision to send the notification is based on how you respond to this prompt.

Face-to-Face Sessions: When users sign up for a face-to-face session, they may receive a calendar invite depending on the "Session booking confirmation" setting in the face-to-face activity. Note that signing up for a session is technically different from course enrolment, although they can happen simultaneously.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.