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SAML 2.0 Integration

The integration services described herein require additional one-time and/or annual fees. For more information, please contact us.

When the learning environment is integrated to your Microsoft Entra ID (formerly known as Azure AD) using SAML 2.0, it can:

  1. Authenticate the users directly against Entra ID each and every time they try to log in the learning environment

  2. Optionally have an account created in the learning environment after a user successfully authenticates

User Information

In order for Entra ID authentication to work, the learning environment needs to store some user information in its database. At a minimum, it needs the following information:

  • Username

  • First name

  • Last name

  • Email address

If this information is stored in Microsoft Entra ID, then the learning environment can create / update their account in the learning environment's database. Otherwise, if those 4 fields are not available, the learning environment can import user profile information from your HCM / HRIS or even a CSV file. The source of the information is not important, but it is important that the information be available. The learning environment will not create user accounts if any of the above 4 fields are missing.

The rest of the information (i.e. job title, department, telephone) is optional and does not need to be imported in the learning environment. If this information is available in Entra ID, it can be imported into the learning environment. If you decide not to import additional information however, please note that this information will not be available in the various reports available in the learning environment.

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Important Notes

  • The learning environment doesn't download nor store the user's password. It sends a request to your Microsoft Entra ID server each and every time a user tries to log in.

  • It is possible to allow authentication via Microsoft Entra ID and alternative login methods concurrently.

  • In the screenshot above, “Entra ID” is usually replaced by terminology more familiar to your learners. For example, the button could read “Log in using your hospital credentials” or simply “I’m an employee”.

  • When using SAML 2.0, the learning environment can only connect to one (1) Microsoft Entra ID server. If your organization needs to connect to multiple Entra ID servers, please contact us and inquire about our multi-tenancy solution.

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